FAQs

How do I change the frequency of emails that LoveColors sends me? Click on “Settings” and make the desired changes.

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How can I reactivate my account if it has been deactivated or frozen? To reactivate your account, please scan a valid photo ID then email it to: support-at-livecolorscity.com. We are […]

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What are the requirements I should follow when creating a user name? A user name is a required component of your profile. It’s a unique word or phrase that you […]

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How do I use the text feature? It is easy to use, and there are several ways to reach a member with whom you’d like to send a message: If […]

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How do I start or stop receiving emails from Aura Colors? Click on “Settings” and make the desired changes.

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I received a message from another member in my email, but when I logged on, it showed no messages and when I tried to search for the member it said, […]

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I have tried searching for a friend on the site, but cannot find her when I search by her aura colors. Why not? If your friend is not “searching for” […]

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Can I change my user name? Yes. You can change your user name on the “Settings” page.

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How do I change my password and/or email address? You can change your password and/or email address on the “Settings” page.

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How do I update my account with my new email address? Click on “Settings” and update your email address.

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