How can I reactivate my account if it has been deactivated or frozen? To reactivate your account, please scan a valid photo ID then email it to: support-at-livecolorscity.com. We are […]
Can I change my user name? Yes. You can change your user name on the “Settings” page.
How do I change my password and/or email address? You can change your password and/or email address on the “Settings” page.
How do I update my account with my new email address? Click on “Settings” and update your email address.
What are the requirements I should follow when creating a user name? A user name is a required component of your profile. It’s a unique word or phrase that you […]
What photos are allowed? Please post a clear picture of you and you alone as your primary photo. See “Tips on Photos.” Do not post any copyrighted, pornographic, or otherwise […]
How do I start or stop receiving emails from Aura Colors? Click on “Settings” and make the desired changes.
Are membership fees refundable? All purchases are final. We do not issue refunds. If you believe you have a circumstance that warrants a refund, please contact us. Our goal is […]
Can I cancel my membership anytime I want? Yes, you may cancel your membership anytime and for any reason. Simply click on your Profile, then Settings. Next to the word […]
If I cancel now, will I be charged again? No. If for any reason you decide to cancel your membership, all future automatic payments will be canceled. Please be very […]