Help FAQ

Help FAQ

Question: How do I change my password and/or email address?

You can change your password and/or email address in the Account Settings in “My Profile.” 
Question: It says my password is incorrect.

Click here to get a temporary password emailed to you. (Then make sure you are Signed Out). Once you receive your temporary new password from AuraColors, Sign In and go to your “Account Settings” to change your password to one you prefer. 
Question: How do I update my account with my new email address?

Click on Account Settings and update your email address. 
Question: How do I update other important information?

Click on Account Settings. 
Question: Why do I keep getting logged out when I try to do anything?

Your “cookies” may be old/bad. You can easily fix this by clearing and resetting your cookies. 
Question: How do I start or stop receiving emails from AuraColors.com?

Click on Account Settings and make the changes.
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